At Bacena Holdings, we are committed to:
- Achieving and maintaining top-quality professional advice and service to our clients;
- Achieving and maintaining operational excellence;
- Seeking to continuously improve all aspects of our business;
- Minimising and managing the risks inherent in our business; and
- Complying with all legislation, regulations, and codes of conduct that apply to us.
Our policies are intended to guide you in the way in which you carry out your role by providing information about our preferred approach. Our procedures are the manner in which you carry out the operational aspects of the business.
Our policies and procedures are the minimum standard for the manner in which we operate our business. They are designed to help us all operate consistently and efficiently.
It is a condition of your employment that you adhere to our policies and procedures. If you do, you will be rewarded financially and with opportunities for promotion. Failure to do so may be grounds for disciplinary action (such as termination of your employment).
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